Refund policy

Refund & Return Policy

Last Updated: September 1, 2026

At [Store Name], we want you to be happy with your purchase. If you are not completely satisfied, you may be eligible to return your item under the terms below.

Return Period

You may request a return within 30 days of receiving your order.

To be eligible, the item must:

Be unused and unworn
Be in its original condition
Include the original packaging where applicable
Include all original accessories, tags, and materials

Items That Cannot Be Returned

Returns may not be accepted for:

Items that have been worn or used
Items damaged after delivery due to customer use
Items without original packaging when packaging is required
Customized or personalized products, where applicable
Items returned after the applicable return period

Damaged or Incorrect Items

Please contact us as soon as possible if you receive an incorrect, defective, or damaged item.

Include your order number and clear photographs of the product and packaging. We will review the issue and provide an appropriate solution.

Refunds

Once your return is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will generally be issued to the original payment method. Processing times may vary depending on your payment provider or bank.

Return Shipping

Unless the item is defective, damaged, or incorrectly shipped, return shipping costs may be the customer's responsibility.

Exchanges

If you need a different size or another product, contact us before returning your order. Exchanges are subject to product availability.

How to Request a Return

Order number
Reason for return
Photos, if applicable
Any other information requested by our support team

Please do not send an item back before receiving return instructions from us.